Integrating Crisp live chat with your Billgang store enhances customer engagement and support. Here's a straightforward guide to get you started.
Step 1: Register with Crisp
First, you need to create an account on Crisp. This is essential for obtaining your unique Crisp Website ID, which will link Crisp to your Billgang store. Begin by visiting Crisp’s registration page.
Step 2: Create Your Workspace
After registering, add your Billgang domain in the "Website domain" section of your Crisp account. Click on the Crisp icon, then click the "Create a new workspace" button.
The "Website name" field is flexible and can be named as you wish.
The GIF image as an example:
Step 3: Access Your Crisp ID
Once you have created your workspace, head over to the "Workspace Settings -> Setup Instructions" in your Crisp account. This is where you'll find crucial information for integration - your Website ID.
Step 4: Link Crisp to Your Billgang Store
Now, visit your Billgang Integration Settings. Here, you will link your Crisp account to your Billgang store using the Website ID you found earlier.
You're All Set!
Your Crisp live chat is now set up on your Billgang store. If you have any questions or need further assistance, feel free to contact support.
Optional: How to add team members to your Crisp chat?
Feel free to follow the steps in this official Crisp article to add the necessary support team members to your live chat: https://help.crisp.chat/en/article/how-do-i-invite-other-agents-to-my-inbox-1rsgzkh/