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How do I enable Crisp for my store?
How do I enable Crisp for my store?

Setting Up Crisp Live Chat for Improved Customer Support on Your Store

Updated over 2 months ago

Integrating Crisp live chat with your Billgang store enhances customer engagement and support. Here's a straightforward guide to get you started.

Step 1: Register with Crisp

First, you need to create an account on Crisp. This is essential for obtaining your unique Crisp Website ID, which will link Crisp to your Billgang store. Begin by visiting Crisp’s registration page.

Step 2: Add Your Billgang Store Domain

After registering, add your Billgang domain in the "Website domain" section of your Crisp account. The "Website name" field is flexible and can be named as you wish.

Step 3: Navigate to the Settings Menu

Once your store domain is added, head over to the Settings menu in your Crisp account. This is where you'll find crucial information for integration.

Step 4: Copy Your Website ID

In the Settings menu, look for the "Setup Instructions" section. Here, you will find your Crisp Website ID. Copy this ID as it will be needed in the next step.

Step 5: Link Crisp to Your Billgang Store

Now, visit your Billgang dashboard at Billgang Branding Settings. Here, you will link your Crisp account to your Billgang store using the Website ID you copied earlier.

You're All Set!

Your Crisp live chat is now set up on your Billgang store. If you have any questions or need further assistance, feel free to contact support.

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